Seat - Active Seat trouble
I have a '17 650 with Front Active Seat.
one of the knuckles that moves under the right butt cheek seem to be malfunctioning and/or broken. as the bump piece moves slowly back and forth, it makes a clunking motion/sound as if the piece is off track or broken.
I took it to the service center to repair under warranty.
and I think the service advisor is simply not understanding my issue, probably because the Active Seats are not that popular and they don't deal with it too much.
after they had my car for three days, their diagnostic reads that they determine to replace "Driver side seat pan and grease" this is where they totally lost me.
What would non-moving seat pan have anything to do with the active seat moving mechanism?
Short of removing the seat myself and digging in, I found absolutely no reference material on Active Seats.
Does anybody have any experiences with Active Seats?